1.                  How long do I have the facility rented for?

Our standard facility use for the ballroom is based on 6 hours of use and service however that can be modified if needed.

2.                  When can we access the facility?

Typically access is provided the day of the banquet at 8:00 am however if there is not a banquet the day prior access can be given a day or two prior to the event.

3.                  Can we bring in our own alcohol?

No, our facility has a liquor license which prohibits patrons from bringing their own.

4.                  Does the Glow provide a DJ service and if we do not choose to use the Golden Glow DJ service what time can our DJ setup?

Yes, the Golden Glow has a state of the art PA system and DJ system that integrates with large screen monitors within the facility.  In the event you do not utilize the Glow's DJ then your DJ or band can have access to the facility any time after 8:00 am on the day of your event.  We recommend at least 4 hours prior to your event starting.

5.                  Is security provided?

Yes but not in uniform.  The Golden Glow provides supervision of the facility as it is a full service banquet facility and will have anywhere from 8 to 15 employees typically working the banquet.

6.                  What is in your bar package?

For wedding receptions it is a 6hr open bar by the glass (not punch bowls) with all your pop, juices, mixes (15 items), draft beer and five call liquors: whisky, gin, vodka, rum and peach schnapps.  We have electronic bar equipment just like at the bars. We also include set, up clean up and bar tenders. 

7.                  Can we decorate and use our own centerpieces? 

            Yes, although we have a full china service that includes centerpieces, you can provide your own and just use our standard table top settings.

8.                  Do the bartenders card everyone?

Yes all quests are carded.  All wedding party participants need to have there ID at the wedding if drinking alcoholic beverages.

9.                  Do you have liquor liability coverage?

Yes, as required by the state unlike a hall.

10.             How many people does the facility hold?

Our facility can hold in excess of 500 people and is one of the areas largest seating facilities.

11.             Can we smoke?

Yes, the facility has smoke eaters, however the decision is yours.  We have ash trays that can either be put on all tables, just given out by request or there can be no smoking. 

12.             Do we have to pay the full bar price when the person is not drinking alcohol?

Yes, because our prices on a per head basis are the lowest in the area we do not provide a credit for non-alcoholic drinkers.  Your cost overall will be less with us without a credit.

13.             Do we have to pay for children and infants?

Yes, for the same reason as above, giving a credit for infants is more of a sales gimmick; our prices per head are much less than our competitors. 

14.             Do we have to tip the wait staff and bartenders?

No, this is already added in and is part of your overall services fee.

15.             What forms of payment do you accept?

Currently we accept cash, personnel checks, Visa & MasterCard.

16.             What time do we have to be out of the facility?

Typically the events conclude at midnight but can go later.

17.             Who handles setup and clean-up?

The Golden Glow is a full service banquet faculty and provides set up and clean up in the cost of their banquets.

18.             Can we bring our own cake in and can you cut the cake and provide plates for the cake?

Yes, you can bring in your own wedding cake however we do not typically cut the cake.  We can show you how to cut the cake, but do not cut it.  We provide you large trays to deliver the cake, plates and silverware.  Larger banquets should have two people cutting the cake and 3 people delivering the cake. (If you want us to cut the cake & deliver it then it will be 50 cents per person with a minimum of $100).

19.             Can we have a dollar dance?

Yes, the alcohol and shot cups are provided in our deluxe wedding bar package.

20.             Do you provide shot cups for dollar dance?

Yes we do provide shot cups for dollar dances.

21.             What types of tables and chairs do you have?

We have round top tables that can seat up to 10 guests per table and have padded chairs.  We have standard long banquet tables for the head tables and gift tables.

22.             How many people can sit at a table?

As mentioned above a round top table can seat up to 10 quests.  We also have smaller round tops that can sit 6.  Typically the tables are set for 8 quests per table. 

23.             How many people can be seated at the head table?

As many as you would like in what ever configuration you would like.

24.             Do you have a microphone/background music?

Yes, we have an overhead speaker system and microphone if needed.

25.             Can you raise your prices on us?

Yes, but typically we will lock our prices in on the contract so that we can not raise them.  That way you know what exactly you will be paying.  Remember most of our competitors will have a price increase over what you are being quoted, not us!

26.             Can we use our own caterer?

No, we have a food license and do not allow outside catering.  We believe our prices, service and food are superior and cost less when comparing.  Ask anybody how good the Glow food is!

27.             Can we bring snacks in to the facility?

Yes if agreed upon in writing.

28.             Can I take the food home?

No, we are a full service banquet facility and do not allow any food to leave the premises as do most of our competitors.

29.             Can we have colored napkins/tablecloths?

Yes, however we recommend white.

30.             How do you verify the number of people we had attend our banquet?

We only put out plates for the confirmed head count that was given 3 weeks prior to your event and also only set up enough seats for that confirmed head count.

31.             How many food lines do you run for the buffet and how long does it take to feed people?

      We typically run double food lines, have Glow attendants release tables one at a time and it typically takes about 25 to 35 minutes for a banquet to get all its guests through the food lines.

       32.            How is my function kept separate from the restaurant ?

                   The restaurant has a separate entrance on the East side of the building and also has separate
                   bathrooms.  The banquet and restaurant area's are also separated by walled potions with
                   soundproofing.