1. How long is the facility provided for?
Our standard facility use for the ballroom is based on 6 hours of use
and service with access to the facility the morning of the event.
(See Helpful Info).
2. When can we access the facility?
Typically access is provided the day of the banquet at 8:00 am.
3. Can we bring in our own alcohol?
No, our facility has a liquor license which prohibits patrons from bringing their own.
4.
Does the Glow provide a DJ
service and if we do not choose to use the Golden Glow DJ service what
time can our DJ setup?
Yes, the Golden Glow has a state of the art PA system and DJ system
that integrates with large screen monitors within the facility.
In the event you do not utilize the Glow's DJ then your DJ or band can
have access to the facility any time after 8:00 am on the day of your
event. We recommend at least 4 hours prior to your event starting.
5. Is security provided?
Yes but not in uniform. The Golden Glow provides supervision of the
facility as it is a full service banquet facility and will have
anywhere from 8 to 15 employees typically working the banquet.
6. What is in your bar package?
For wedding receptions it is a 5hr open bar by the glass (not punch
bowls) with all your pop, juices, mixes (15 items), draft beer and five
call liquors: whisky, gin, vodka, rum and peach schnapps. We have
electronic bar equipment just like at the bars. We also include set, up
clean up and bar tenders.
7. Can we decorate and use our own centerpieces?
Yes, although we have a full china service that includes centerpieces,
you can provide your own and just use our standard table top settings.
8. Do the bartenders card everyone?
Yes all quests are carded. All wedding party participants need to have
their ID at the wedding if drinking alcoholic beverages.
9. Do you have liquor liability coverage?
Yes, as required by the state unlike a hall.
10. How many people does the facility hold?
Between all rooms our facility can hold in excess of 700 people and is
one of the areas largest seating facilities.
11. Can we smoke?
Only outdoors.
12. Do we have to pay the full bar price when the person is not drinking alcohol?
Yes, because our prices on a
per head basis are the lowest in the area we do not provide a credit for non-alcoholic
drinkers. Your cost overall will be less with us without a credit.
13. Do we have to pay for children and infants?
Yes, for the same reason as above,
giving a credit for infants is more of a sales gimmick; our prices per head are
much less than our competitors.
14. Do we have to tip the wait staff and bartenders?
No, this is already added in and is part of your overall services fee.
15. What forms of payment do you accept?
Currently we accept cash, personnel checks, Visa, MasterCard and American Express.
16. What time do we have to be out of the facility?
Typically the events conclude at midnight but can go later.
17. Who handles setup and clean-up?
The Golden Glow is a full service banquet faculty and provides set up
and clean up in the cost of their banquets.
18. Can we bring our own cake in and can you
cut the cake and provide plates for the cake?
Yes, you can bring in your own wedding cake however we do not typically cut the cake.
We can show you how to cut the cake, but do not cut it. We provide you large
trays to deliver the cake, plates and silverware.
Larger banquets should have two people cutting the cake and 3 people delivering the cake.
(If you want us to cut the cake & deliver it then it will be $150).
19. Can we have a dollar dance?
Yes, the alcohol and shot cups are provided in our deluxe wedding bar package.
20. Do you provide shot cups for dollar dance?
Yes we do provide shot cups for dollar dances.
21. What types of tables and chairs do you have?
We have round top tables that can seat up to 12 guests per table and have padded chairs.
We have standard long banquet tables for the head tables and gift tables.
22. How many people can sit at a table?
As mentioned above a round top table can seat up to 12 quests.We
also have smaller round tops that can sit 4 or 6.
Typically the tables are set for 10 quests per table.
23. How many people can be seated at the head table?
As many as you would like in what ever configuration you would like.
24. Do you have a microphone/background music?
Yes, we have an overhead speaker system and microphone if needed.
25. Can you raise your prices on us?
Yes, but typically we will lock
our prices in on the contract so that we can not raise them.
That way you know what exactly you will be paying.
Remember most of our competitors will have a price increase over what you
are being quoted, not us!
26. Can we use our own caterer?
No, we have a food license and
do not allow outside catering.We believe
our prices, service and food are superior and cost less when comparing.
Ask anybody how good the Glow food is!
27. Can we bring snacks in to the facility?
Yes if agreed upon in writing.
28. Can I take the food home?
No, we are a full service banquet facility and do not allow any food to
leave the premises as do most of our competitors.
29. Can we have colored napkins/tablecloths?
Yes, however we recommend white.
30. How do you verify the number of people we had attend our banquet?
We only put out plates for the confirmed head count that was given 3
weeks prior to your event and also only set up enough seats for that
confirmed head count.
31. How many food lines do you run for the
buffet and how long does it take to feed people?
We typically run double food lines, have Glow attendants release tables one at a time and it
typically takes about 25 to 35 minutes for a banquet to get all its guests through
the food lines.
32. How is my function kept separate from the restaurant ?
The restaurant has a separate entrance on the East side of the building
and also has separate bathrooms. The banquet and restaurant
area's are also separated by walled potions with soundproofing.
33. Does your staff wear uniforms ?
Yes, they wear formal ware including tuxedo shirts with black ties,
black pants and black shoes.
|
